Wacom One logo

Getting started with your
Wacom One

Watch this video or follow the four simple steps below.

Follow these simple 4 steps to set up your Wacom One

Step 1

Connect Wacom One to your computer

1. Connect HDMI to your computer*
2. Connect USB to your computer*
3. Plug into power
4. Connect to Wacom One
5. Turn on your Wacom One

*Some PC and Mac devices require a multiport adapter with HDMI and USB-A

Watch video

Step 2

Download and install the latest driver*.

Follow the instructions on screen and restart your computer.

Mac driver

Windows driver

*Not required for Chromebook

 



Step 3

Wacom Desktop Center

After Setup Wizard, you will be taken to the Wacom Desktop Center. Click on the blue registration field.

Step 4

Register to download your software

Create a Wacom ID or sign-in and register your product to get your included software.

Wacom One* is now also compatible with Chromebook. Recreate the classroom experience directly with pen on screen like on a real whiteboard.

When it comes to learning, teaching and collaborating, the right tools make the job easier. Whether you’re remotely working with students and teachers, taking down notes, or working on your latest digital art piece, do it naturally and comfortably with Wacom One.

This product works with devices capable of running the latest version of Chrome OS. Google is not responsible for the operation of this product or its compliance with safety requirements. Chromebook is a trademark of Google LLC.

*Wacom One is tested and confirmed by Wacom to be compatible with Chromebook.

Videos to help you get started

Connect & download driver + Start using Zoom & Teams

Start using Zoom

For Windows

For Mac

Start using Teams

For Windows

For Mac

Bundled Education apps

Register & download

Start using apps

Forgot to register your device?

If you've already installed your device and downloaded the driver, you can still register your device at any time. Please follow these steps.

Step 1

Connect your device to computer and power.

See the instruction in previous part.

Step 2

Start the Wacom Desktop Center. Select your device under "My Devices" and click on the blue registration bar.

How to open Wacom Desktop Center on your PC

How to open Wacom Desktop Center on your Mac

Step 3

Sign-in with your Wacom ID or sign-up, your Wacom device will then be automatically registered.

Redeem your bundle software

Wacom ID

  • Register your product

  • Redeem bundled software

  • Be the first to know exciting Wacom offers, promotions and other news

  • Get expert support and more

Create your Wacom ID

Wacom Desktop Center

 Customize pen settings and other product settings

 Access the User Help and important product information

 Update your Driver, Software or Firmware

 Register product with Wacom ID

 Support information

Connect your Wacom One to your Android device

Watch video

Wacom One Android logo image

Check to make sure your Android device (smartphone, tablet) is compatible.

See list of compatible Android devices
Wacom One with Android device integration

Get 3rd party adapter that is appropriate for your device to attach to Wacom One cable.

See list of recommended adapters

7500K - Color temperature default for Android users. No driver required

Watch here

Recommendations and guidelines for cleaning your Wacom product

All Wacom products can be safely cleaned with 70 or 75 percent isopropyl alcohol (rubbing alcohol) when applied to a soft lint free cloth. Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom product, such as the display, or other exterior surfaces. Don't use bleach. Avoid getting moisture in any opening, and don't submerge your Wacom product in any cleaning agents. See below for additional tips or please contact your regional Wacom customer service team.

Learn more

Accessories

Wacom One Power adapter

This replacement AC Power Adapter (Regional power plugs included) is an external power supply designed to work with the Wacom One creative pen display and the Wacom One X-Shape Cable.

Wacom One X-Shape Cable

This replacement Wacom One X-Shape Cable was created specifically for the Wacom One creative pen display.

Wacom One Nibs

Specifically designed nibs for use with Wacom One Pen (CP91300B2Z). These Standard Nibs come in a set of 5, and can be easily attached to the tip of your Wacom One Pen to replace worn nibs.

Wacom One Pen

The Wacom One replacement pen is designed for use Wacom One creative pen display (DTC133). The pen is cordless, battery-free with 4096 levels of pressure and a programmable side-switch to put shortcuts at your fingertips.

Wacom Wireless Keyboard

Built for travel, the slim and lightweight Wacom Wireless Keyboard easily slides into the Wacom Soft Case or a laptop bag for easy portability.

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